EFFECTIVE CONNECTED CARE

WELCOME

Dr. Susan HARDT offers a confidential space for individuals carrying more internally than is visible externally. Where life continues outwardly, yet feels increasingly heavy within, therapy offers a place to restore inner clarity, support meaningful change, renewed direction, and enduring resilience. This work is guided by Effective Connected Care — engaging, collaborative, and clinically grounded.

“The mountains are no longer something you survive. They are something you climb. Now the path is yours.”

— Dr. Susan Hardt, Healing Forward – The Wisdom of Survivors (2026)

Dr. Hardt holds three degrees from the reputed University of Montreal; a Bachelor of Science, a Master of Psychology as well as a Ph.D. in Clinical Psychology targeting both research and intervention. She has been a member in good standing of the Order of Psychologists of Québec since 1996 as well as a current member of the College of Psychologists and Behaviour Analysts of Ontario (CPBAO), the Ontario Psychological Association, and the Canadian Psychological Association. Dr. Hardt is a provider for Badge of Life, Boots on the Ground (BOTG), Wounded Warriors Canada, Beyond The Blue, the Ministry of the Attorney General – Victim Services division, the NIHB, the Encompas Mental Health Wellness Program for OPPA members (including SIU cases), the Peel Regional Police Employee & Family Assistance Program (E.F.A.P.), Peer Connect First Responder Mental Health as well as a preferred community provider for Niagara Regional Police Service members. Providing virtual psychological care throughout Ontario and Quebec.

Her professional experience spans diverse settings and populations, moving fluidly between frontline service, institutional research, and sustained clinical care. She has worked with victims of violence in women’s shelters, supervised youth programs through Big Brothers Big Sisters, and provided direct support to victims of crime through Victim Services — experiences that anchored her work in the lived realities of resilience and resolve. Alongside these roles, she has maintained an extensive private practice, offering individualized psychological care and long-term therapeutic support, where insight and inner fortitude translate into resonant change over time.

Her clinical and research work has extended into major medical and psychiatric institutions. At the University of Chicago Hospital, she contributed to ongoing research within the Susan Golden Meadows Laboratory, participated in child communication studies with Dr. Spencer Kelly, and engaged in immunology and transplantation research within the Cardiac Surgery Department. Various collaborations included the implementation of the Emergency Medicine Volunteer Program at the Mitchell Emergency Department at the University of Chicago Hospital, reflecting her commitment to innovative, service-focussed initiatives. She worked in acute psychiatric care at Montreal General Hospital and provided specialized clinical services in the Eating Disorder Unit and frontline psychiatric assessment within the Emergency Unit at the Douglas Hospital in Montreal.

Through expanded clinical research, she investigated neuropsychological functioning, examining how cognitive impairment intersects with post-cardiac surgery depression. This work brought surgical and psychological perspectives into dialogue, deepening insight into the complex interplay between operative intervention and emotional recovery. Dr. Hardt is also the author of Healing Forward: The Wisdom of Survivors (2026), extending these areas of inquiry through an exploration of trauma, resilience, and the evolution of human healing and recovery.

With a broad foundation in clinical practice and research, Dr. Hardt offers individualized and eclectic treatment modes grounded in evidence-based principles. She incorporates a distinct combination of methodologies; a conceptual perspective integrating pertinent treatments. These include Cognitive Behavioural (CBT), Emotion Focussed (EFT), Acceptance and Commitment Therapy (ACT), Interpersonal (IPT) as well as Psychodynamic therapies, each component adjusted for maximum clinical effectiveness in targeting mental health and well-being.

Dr. Hardt’s therapeutic approach is structured, grounded, and relational in nature, offering a private clinical space in which individuals can begin to step out of long-standing patterns of adaptation, overextension, and internal pressure. Her work supports the gradual restoration of emotional clarity, the stabilization of inner experience, and the development of a more integrated and sustainable sense of self.

Within this process, psychological and relational difficulties are approached as meaningful entry points for change—where entrenched patterns are brought into clearer understanding and gradually reorganized into more adaptive and life-supporting forms of engagement. Individualized strategies are offered to support emotional healing, resilience, and a renewed sense of direction.

Her clinical stance is experience-driven and intentionally paced, fostering an environment that is steady, containing, and oriented toward enduring psychological transformation rather than short-term adjustment.

At the foundation of this work is an exploration of what becomes possible when human experience is understood not only through recovery, but through the deeper evolution it can generate. Rather than positioning difficulty as an endpoint, the focus shifts toward what may emerge beyond it—how lived experience, reflection, and emotional depth can shape a more conscious and internally coherent way of being.

This process is not directed toward restoring a prior version of the self, but toward the emergence of something more integrated—where insight gradually replaces reactivity, and inner life becomes increasingly organized by clarity, awareness, and embodied understanding. Over time, individuals are accompanied in the development of capacities that extend beyond survival alone: resilience that is lived rather than defended, compassion that arises through understanding, authenticity that is no longer shaped by adaptation, and a more intentional way of relating to self and world.

In this way, the work moves beyond conventional frameworks of healing and toward what transformation can generate within a human life—the gradual formation of a more conscious, coherent, and forward-moving way of living, shaped not only by what has been endured, but by what that experience makes possible.

Concurrently, Dr. Hardt provides a secure, confidential therapy platform that is fully compliant with PHIPA and PIPEDA, with the goal of supporting each patient in achieving optimal psychological functioning and well-being. Both short- and long-term therapy services are available, allowing treatment to be tailored to each patient’s individual needs and clinical circumstances. Dr. Hardt provides comprehensive psychological services through her private practice; however, she does not currently accept referrals through the WSIB program.

INFORMATION FOR NEW PATIENTS

Dr. Hardt’s clinical practice is connected to a secure virtual platform, offering online therapy services through audio and video conferencing for adults seeking individual psychological care. This format allows patients to attend sessions conveniently from the device of their choice, including a desktop computer, laptop, smartphone, or tablet.

To schedule an appointment, simply follow the link in the Contact section below. Once your appointment is arranged, you will receive an email confirmation along with reminder notifications containing your session details.

You will also receive an invitation to create your secure Practice Better account, which is the platform used to connect with Dr. Hardt for your sessions. Video appointments are conducted through Zoom for Healthcare, integrated within the Practice Better system. Patients may also download the free Practice Better mobile app for convenient access to their appointments and account.

If you require technical assistance with the Practice Better platform, you may access Help & Support within your account to reach the support team via chat or the help centre article library. You may also contact support directly at help@practicebetter.io.

If you are in crisis or require immediate assistance, please proceed to the nearest hospital emergency department.

CONSENT FORM

Prior to beginning treatment with Dr. Hardt, you will be asked to review and acknowledge a consent form. If you wish to familiarize yourself with the document in advance, you may access a downloadable version of the Consent Form.  At the start of your appointment, you will have the opportunity to discuss any questions you may have regarding the consent form and to review any administrative matters related to your course of treatment with Dr. Hardt.

FEES

As a Registered Psychologist, Dr. Hardt’s professional fees are often covered under Extended Health Benefits plans. Depending on the terms of your insurance policy, some plans may reimburse all or a portion of the fees for psychological services. Any non-reimbursed fees may also be claimed as medical expenses on your income tax return.

While psychological services may qualify as an allowable medical expense under the Canadian Federal Income Tax Act, it remains the responsibility of the claimant to ensure that the expense meets the requirements established by the Canada Revenue Agency.

In addition to third-party insurance coverage, Dr. Hardt’s services may also be covered through Veterans Affairs Canada programs, where applicable.

Dr. Hardt’s current professional fee for therapeutic services is $255 per hour..

CONTACT

IMPORTANT: Dr. Hardt's clinic has transitioned to the Practice Better platform to streamline services and enhance patient care


Book Online Therapy using the form below:


Book Appointments Here

  • Must be 18+ years of age and reside in the Province of Ontario or Quebec.
  • In case of technological failure, Dr. Hardt will communicate with you via the contact information provided.

Email Dr. Hardt

Please note that while the online health cloud therapy platform selected by Dr. Hardt integrates the required encrypted protection for the privacy and security of information, email communication, in general, does not include the same stringent standards for privacy as her virtual office platform.

The icon integrates elements of the fleur-de-lis, derived from the lily or lotus which is thought to have symbolic origins in creation and rebirth; twice born through the emergence from the earth below the water, then struggling to grow towards the light where it blossoms.